FAQ
Where do you make your spirits?
All our spirits are handcrafted by us at our distillery in Falmouth, Cornwall. Every bottle is made with care, creativity, and a lot of love- nothing white labelled in sight. Our gins are distilled with an English grain spirit and fresh botanicals. Our organic rums are a real labour of love- fermented, distilled and barrel aged here at Loveday HQ. You can come and see the production in action by visiting us at the taproom if you ever find yourself in our neck of the woods!
How long will my order take to arrive?
We aim to get orders out as quickly as we can. Standard delivery usually takes 48 hours if the order is placed before 12 noon, and you'll get tracking info as soon as it's on the way. If you’re in a rush or need something for a specific date, just drop us a line — we’ll always do our best to help. Please be understanding of slightly longer delivery times during busy seasonal periods.
Can I send my order as a gift?
Absolutely — our bottles make cracking gifts. You can add a gift note at checkout which we'll handwrite and include in the box, and we’ll make sure prices aren’t included in the parcel.
Frequently asked question
Use this to answer some common questions you hear from your customers. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your products. This section will appear across all products.
Do you offer returns or exchanges?
We want you to be really happy with your order. If there’s been a mix-up or something’s not quite right, just get in touch atorders@lovedaydistilling.comand we’ll sort it. We can’t accept returns on opened bottles (for obvious reasons), but if anything arrives damaged, we’ll fix it.
Do you ship internationally?
At the moment we don’t offer international shipping. If you’re overseas and after something, it’s always worth dropping us a message — we’ll see what we can do.
Can I visit the distillery?
You can! We’ve got a little taproom here in Falmouth and we’d love to pour you a drink. Opening hours and event details are on our website under 'visit us', or subscribe to our newsletter for the most up to date information.
What’s the best way to drink Loveday?
There’s no wrong way, really. But if you’re after a starting point, head to the Recipe page on our website for serving ideas if you want a bit of inspiration.
Shipping
Fast shipping
We pack and ship orders as quickly as we can — usually within 24 hours. You’ll get a tracking link as soon as your parcel’s on the move. If you need it for a certain date (birthday? dinner party?Fridaynight treat?), just let us know and we’ll do our best to help.
Order tracking
Once your order’s been dispatched, you’ll get an email with a tracking link so you can keep an eye on its journey. If it hasn’t arrived when expected, or something looks odd with the tracking, just drop us a message — we’re happy to help.
Get in touch
Got a question about our spirits? Need help choosing a gift? Something not quite right with your order? We’re always happy to chat. Send us an email athello@lovedaydistilling.comand we’ll get back to you as soon as we can. No call centres, no bots — just us in the distillery.
About us
Made in Cornwall
Every drop is distilled by us at our independent distillery in Falmouth. No shortcuts, just proper, small-batch spirits made with care.
Founded by friends
We started Loveday after years working as chefs, hospitality workers and creatives. Everything we do is rooted in flavour, craft, and a love of bringing people together
Thoughtful by nature
We use sustainable practices and production methods wherever we can and keep things natural — no additives, nothing artificial, no nasties. Just honest spirits, beautifully made.